INSURANCE POLICIES

You can insure your cargo up to a maximum declared value (currently up to US$50,000 per shipment – subject to change). Please contact us for higher-value shipments. Insurance premiums are calculated based on the declared value of the goods, the route, and the mode of transport. Why is Insurance Important? In the logistics and freight industry, insurance provides peace of mind by reducing financial risks associated with loss, damage, or unexpected events in the supply chain. It helps safeguard your business and ensures smooth continuity of operations. Who Pays for Shipping Insurance? The buyer (importer) is generally responsible for paying the insurance premium. However, the seller or shipper can arrange the insurance on behalf of the buyer. In case of any claim, our team will assist with the claims process. Refund Policy on Insurance Please note that the insurance premium is non-refundable once the shipment has commenced. Insurance is a protective service and cannot be refunded upon successful delivery. Limitations Certain items may have restrictions or require additional underwriting (e.g., high-value electronics, perishables, hazardous materials, or fragile goods). Our team will advise you during the quoting process. How to Insure Your Shipment Provide your cargo details when requesting a quote. Declare the accurate value of your goods. Opt for insurance during booking. Pay the insurance premium together with your freight charges. Our experienced team is ready to help you choose the right level of protection for your shipment.